Each student can book up to 2 hours of tutoring every week. This can be two 50-minute appointments, one 50-minute appointment and two 25-minute appointments, or four 25-minute appointments.
To encourage independent learning, we do not allow students to book any back-to-back sessions.
We encourage you to develop and improve your writing by submitting up to three drafts of the same paper to Online Tutors. If you send in the same paper a fourth time, tutors will respond that they cannot provide any more help with that paper.
We understand that students have to cancel appointments for many different reasons. If you do have to cancel, we request that you give us as much notice as possible, so that other students have the opportunity to book an appointment at that time. There are four ways to cancel an appointment:
- Online at douglas.mywconline.com
- In person at either the New Westminster or Coquitlam Learning Centre
- By emailing email@example.com
- Over the phone: 604-527-5539 (New Westminster) or 604-777-6139 (Coquitlam). If no one answers, leave a voicemail message and we will cancel your appointment
If you miss two appointments without giving notice, your WCOnline account will be automatically disabled and you will not be able to schedule any new appointments until you meet with a Learning Centre Services Coordinator.
If you are more than 10 minutes late, your appointment will be cancelled and counted as missed.